Refund Policy
REFUND POLICY
Last Updated: June 2026
At HitchBull, customer satisfaction is our priority.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
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Item must be unused and in original condition
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Item must be returned in original packaging
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Proof of purchase is required
Non-Returnable Items
The following items cannot be returned:
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Used products
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Customized products
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Clearance or final sale items
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Products damaged through misuse
Return Process
To initiate a return, contact:
Include:
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Order Number
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Full Name
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Reason for Return
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Photos if applicable
Refunds
Once your return is received and inspected, we will notify you regarding approval.
Approved refunds will be issued to the original payment method within 5-10 business days.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.