Privacy Policy

PRIVACY POLICY

Last Updated: June 2026

At HitchBull ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect certain information automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referring websites

  • Cookies and tracking technologies

When you place an order, we may collect:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

  • Order details

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates

  • Improve our products and website

  • Detect fraud and security threats

  • Send promotional communications (with your consent)

  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Measure advertising effectiveness

You may disable cookies through your browser settings. However, some website features may not function properly.

4. Advertising and Analytics

We may use third-party services such as:

  • Google Analytics

  • Google Ads

  • Meta (Facebook & Instagram) Advertising

  • TikTok Advertising

  • Shopify Analytics

These services may collect information about your interaction with our website to help us improve our marketing efforts.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Marketing platforms

  • Fraud prevention services

These providers only receive information necessary to perform their services.

6. Data Retention

We retain your information as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

  • Request a copy of your data

To exercise these rights, contact us using the information below.

8. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet can be guaranteed to be completely secure.

9. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

HitchBull

Email: support@hitchbull.com

Website: https://www.hitchbull.com

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM